Sobre T9 EV STATION
T9 EV Station, established in 2021, runs over one hundred stores across China exclusively for Tesla owners, and has expanded its business to Los Angeles and Malaysia. It has cumulatively served more than 200,000 Tesla owners and established exclusive strategic partnerships with world-class brands including 3M, BOSCH, Wynn's, Hengst and MXR.
Since its founding, T9 has been providing professional vehicle modification services. In 2022, we launched 15 T9 chain stores nationwide and formed an exclusive strategic partnership with Hikvision. By 2023, the brand expanded into window film installation and automotive accessories sectors, with a total of 40 operating stores. Meanwhile, we set up exclusive cooperative relationships with Bosch and 3M, as well as strategic partnerships with XPEL, 3W and AGF.
We have created a full-lifecycle business model for Tesla users, covering window film installation, floor mats, modification and upgrading, daily upkeep, as well as repair and maintenance services. We have built a complete T9 user value loop backed by brand strength, integrated supply chain, steady traffic flow, repeat consumption, customer loyalty retention and standardized supporting services.
T9 is committed to becoming the top brand in the global Tesla aftermarket industry, helping every Tesla owner own their ideal dream electric vehicle.
Since its founding, T9 has been providing professional vehicle modification services. In 2022, we launched 15 T9 chain stores nationwide and formed an exclusive strategic partnership with Hikvision. By 2023, the brand expanded into window film installation and automotive accessories sectors, with a total of 40 operating stores. Meanwhile, we set up exclusive cooperative relationships with Bosch and 3M, as well as strategic partnerships with XPEL, 3W and AGF.
We have created a full-lifecycle business model for Tesla users, covering window film installation, floor mats, modification and upgrading, daily upkeep, as well as repair and maintenance services. We have built a complete T9 user value loop backed by brand strength, integrated supply chain, steady traffic flow, repeat consumption, customer loyalty retention and standardized supporting services.
T9 is committed to becoming the top brand in the global Tesla aftermarket industry, helping every Tesla owner own their ideal dream electric vehicle.
Equipe de classe mundial
Formados em universidades de topo mundiais
P&D avançado
Desenvolvido internamente
Foco em inovação
Múltiplas tecnologias inovadoras
Galeria da empresa
Company Lobby
Company Lobby
Company Lobby
Company Lobby
Construction workshop
Corporate Image
Construction workshop
Construction workshop
Construction workshop
Construction workshop
Construction workshop
Problemas da indústria abordados
Electric Vehicle Aftermarket Service
Lack of one-stop Tesla aftermarket services; non-standardized construction; scattered after-sales support; high price inconsistency
Impacto:
30% higher vehicle damage risk from non-professional operation
25% increase in after-sales complaints
20% time waste on fragmented services
15% extra cost from unclear pricing
Segmento:
Tesla Aftermarket Full-Life-Cycle Service
Definições de serviço
Tesla Full-Life-Cycle One-Stop Service
New Energy Vehicle Aftermarket Service
Duração:
Depends on service items: general maintenance 1 day; film installation 1-2 days; modification/repair projects 2-7 days
Modo:
On-site service at authorized physical stores
Door-to-door service in some cities
Online parts supply + installation guidance
Capacidades de serviço
Capacidades de serviço
Experiência principal:
Tesla full-life-cycle service system
Standardized chain operation management
One-stop supply chain integration
Nationwide unified after-sales & warranty
Experiência:
4 Anos
Idiomas:
Chinese, English
Soluções de serviço
T9 Tesla Full-Life-Cycle One-Stop Service Solution
Visão geral:
T9’s solution addresses the fragmentation, non-standardization, and poor after-sales issues in Tesla aftermarket services. It integrates five core business segments: film installation, auto supplies, modification, maintenance, and repair, supported by standardized chain operations, unified pricing, nationwide warranty, and a 5,000+ SKU supply system, delivering safe, transparent, and efficient one-stop services to Tesla owners.
Recursos:
Full-life-cycle coverage of Tesla aftermarket needs
Standardized processes and transparent pricing
Unified nationwide warranty and after-sales
5,000+ SKU supply system for one-stop matching
Chain-based 100+ store service network
Metodologias de serviço
T9 Tesla Full-Life-Cycle Standardized Service Methodology
This methodology is a standardized, end-to-end framework built for Tesla aftermarket services. It integrates five core segments (film, supplies, modification, maintenance, repair) and implements a unified process from consultation to after-sales. Supported by SOP systems, digital management, and nationwide quality control, it ensures consistent, transparent, and reliable service experiences across all stores.
Processos de serviço
| Nome do processo | Visão geral do processo | Etapas principais | Cronograma | Entregáveis |
|---|---|---|---|---|
| T9 Tesla Aftermarket Standardized Service Process | A closed-loop service process from consultation to after-sales for Tesla owners, including demand confirmation, quotation, pre-inspection, standardized construction, post-service testing, and nationwide warranty activation, ensuring transparent, traceable, and guaranteed service. | - | - | - |
Casos de serviço
Estudo de caso
Estudo de caso
Indústria do cliente: Personal Consumer (Tesla Vehicle Owner)
Desempenho do serviço
Tesla Aftermarket One-Stop Service Efficiency Improvement
60% reduction in user time cost
Reduction in user's total time cost from consultation to service completion, compared with fragmented multi-store services
Long-term
Referência: Industry average time cost reduction: 20-30%; T9 result: 60%
Vídeos da empresa e produtos
Introdução da empresa e tour pela fábrica
⏱ Duration: 3:45 | 👁 Views: 15,230
Demonstração do produto - Kestrel K-1
⏱ Duration: 5:12 | 👁 Views: 28,450
Showcase de inovação tecnológica
⏱ Duration: 4:30 | 👁 Views: 12,890
Depoimentos de clientes e histórias de sucesso
⏱ Duration: 6:20 | 👁 Views: 9,650
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